Privacy Policy

Welcome to Shoprmc. This Privacy Policy explains how Astro RD Enterprises("we", "us", or "our") collects, uses, discloses, and safeguards your information when you visit our website and use our services.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Personal Information: We collect information that you voluntarily provide when you:

• Create an account (name, email address, phone number)
• Place an order (delivery address, billing information)
• Contact customer support
• Subscribe to our newsletters or notifications

Automatically Collected Information:

• Device information (browser type, operating system)
• IP address and location data
• Pages visited and actions taken on our website
• Cookies and similar tracking technologies

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and delivery updates
• Provide customer support
• Improve our website and services
• Send promotional communications (with your consent)
• Detect and prevent fraud
• Comply with legal obligations

We may share your information with:

• Payment processors (Razorpay) to process transactions securely
• Delivery partners (Delhivery and our in-house delivery team) to fulfill orders
• Analytics providers (PostHog) to improve our services
• Legal authorities when required by law

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure payment processing through Razorpay
• Regular security assessments
• Limited access to personal information by authorized personnel only

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Order history is retained for warranty and customer service purposes.

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your account and data
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise these rights, please contact us at astrordenterprises@gmail.com or through the account settings in the app.

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.